I’ve been a Mozy user for a few years now. Their unlimited backup plan was a big draw for me and their software made it pretty easy to backup the data that I wanted to. The best part was a flat rate for an unlimited back plan. Perfect! In fact, I did a LOT of research before I signed up to insure there were no hidden costs or upper limits to the amount of data I could back up. And it’s not like I have an excessive amount of data to protect. My current load is about 160GB. I backup my movie files to an external drive, saving bandwidth for more important files like pictures and documents and my music (can’t live without the music)! The beauty of an unlimited backup plan is you don’t really have to worry about your backups. And that’s what Mozy was offering.
“three out of four of its customers’ accounts stay well below 50GB, a minority of rotten apples who take the ‘unlimited’ at face value have spoiled it for the rest of the bunch by uploading terabytes of digital video, photos, and music.”
You’ve got to be kidding me! Mozy is actually blaming their USERS for USING the service and causing these issues! My wife reminded me of the AOL mess years ago when they got upset that their users were on the internet too much and asked them to get off. AOL never recovered. Mozy is quite possibly looking at a repeat of that event. Only time will tell.
My backup costs tripled in the last three days thanks to Mozy. As for me, I’m already transferring all my data to Crashplan. If you agree and think Mozy has violated the trust of their users, you should do the same.
Goodbye Mozy,
from a “Rotten Apple”
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